Omnichannel
With the explosion of channels, an overarching strategy around customer engagement is more important than ever. Game journeying is perfect. With ChatGPT […]
Engagement – Is it Important ?
There is much talk about how important engagement is in banking and the role the digital experience has to play. With interest […]
Odyssey AI
Odyssey journey to AI The journey to hyper personalisation. Artificial Intelligence presents enormous opportunity to explore the world, identify patterns within it […]
Money Localisation
Localisation in Moroku Money Core Agnostic White Label Empowered by Odyssey Read the overview How it works? Important features that will help […]
All banks are the same
“Data is the new oil” is a catch phrase that is increasingly bandied about. Whilst many are nerding out on ChatGPT, AI […]
Out With Goals – In With Habits
Losers have goals. Winners have systems. Financial wellness, like physical wellness, comes from stacking a series of good habits which, like interest, […]
Faster Payments
Cash usage has largely been replaced by credit and debit cards other than the by the money launderers and those hanging onto […]
NES to Replace NPS
Net Promoter Score (NPS) has long been used to judge consumer sentiment. It is based on a single survey question asking respondents […]
Spotifying Lending to Deliver Engagement and Unlock Value with Moroku
Earlier and reduced onboarding friction coupled with better data aggregation across the lending mission presents real opportunity for lenders and borrowers facing […]
Spotify Spending With Open Banking
Spotify is the world’s most popular audio streaming subscription service with 456m users, including 195m subscribers, across 183 markets. When Spotify was founded […]
Newton and the Engagement Triad
Listen to “Newton and the Engagement Triad” on Spreaker. Newton, Einstein and Descartes provided us with powerful frameworks for understanding our position […]
Player Archetypes, Motivation and Risk
Players play games for a host of different reasons, motivated not based on what we think but what we feel and need […]