Digital Loan Origination
Loan transformation is a critical priority for lenders wanting to:
- Streamline origination
- Increase conversion rates
- Fortify compliance
- Create a modern sales culture.
- Make loan contracting accurate
Need The Details
Increase speed to decision
Conversion rates can be increased by improving loan decisioning speed. Ditch manual processes, go digital and get the data to your loan decisioning team fast and in a format that allows them to run lean, with speed.
Moroku Money, Lending, is a cloud based, loan originiation platform for loan servicing. With audit trails, document management, contract generation and both customer and loan officer modules, the platform provides a real time loan origination solution for credit unions, banks and lenders looking for the most contemporary software solutions to compete for customers and staff.
Focus on the pinch point
Operations 101
Operations 101 in any manufacturing process is oriented around identifying pinch points and removing them. Pinch points are anywhere you have a build-up of inputs or rework. Any improvement other than at the pinch pint is an illusion, i.e. not an improvement. Often times in lending these pinch points are not at settement into the system, but further upstream within the customer and staff experience, i.e. getting the data and making decisions.
Funnel Management
Implement agile sales management to see what loans are where in the sales cycle and build a sales team culture with Kanban boards. Through the loan officer portal, you can quickly see all loans in the funnel, click on them, review the application, follow up, approve or reject then fund. An agile business!
A contemporary lending experience.
Pre and Post Sales
Whilst you work on the back end , make sure the customer experience is top notch.
Whilst large banks dominate the landscape of money, changing competition and advanced automation continue to squeeze the margin between deposits and lending unless margin can be found in the provision of additional sources of value or obscurity.
With so much talk about recession, inflation and cost of living pressure, customers are increasingly bamboozled by choice and noise. Customers are responding by turning to mortgage brokers and exiting digital channels.
Opportunity exists by targetting existing and niche customers as a trusted advisor combined with product leadership; helping customers understand their money with great customer experience.
Moroku Money Lending addresses this challenge across the presales and post sales journey with a great loan application experience, that can operate standalone, integrated within digital channels or other loan origination systems.
Contemporary Web Services
The lending landscape is becoming increasingly volatile and complex. To keep you ahead of your competition, your lending platform needs to deliver not just efficiency, but also a clear cost advantage and a great experience.
90% of lenders recognise that they’re falling short in automation, leading to a poor user experience according to a Whitecap Consulting study. Over reliance on legacy technology is preventing technology cost control, customer experience and operational agility.
Deliver a contemporary data driven experience for customers, agents and staff , integrate key 3rd party data services and break away from the pack with Moroku Lending
Banks, Fintechs and Credit Unions use Moroku to deliver what others can't.
Trusted Advisor
Offering services that deepen the relationship and increase loyalty.
Product Leadership
Differentiate through innovative products for which they can command premium prices, being valued for the quality, including timeliness, of their products.
Customer First
Using game design, set the customer up for success.
Digital Onboarding
Uploading identity documents and creating new customers.
Fast Applications
Open Banking to access customer’s data at other financial institutions, then run it through the analytics engine to improve and speed decisioning.
Funnel Management
Kanban boards to see what loans are where in the funnel.
Modern Loan Contracting
Generate loans automatically to speed closure and improve accuracy. Real money can be lost by getting rates and other terms wrong through manual processes. Digitise loan contracting to improve speed, accuracy and scalability.
Improved Data Quality
Property search and field validation to improve data quality and provide richer, more timely, experiences.
Built by delivering to some of the world's most ambitious customers.
Moroku has been working with some of the world’s leading fintech and banking brands to discover how game thinking can empower the next generation of banking experiences that take customers on a journey with their money. With Moroku Money, this has now been democratised.
Get in touch today
Let us know whow we can help.