FrankieOne verifies identity.
Moroku runs it.
FrankieOne gives you one connection to identity checks, document and selfie verification, AML screening and fraud signals. Moroku adds the operation around it: the board your team works from, the customer follow-up that gets documents back, the approve or decline decision, and an audit trail your regulator can follow.
One partner, one contract: the FrankieOne licence, our pre-built operations components and the implementation, already live in production with an Australian credit union.
What FrankieOne Does Really Well
We chose FrankieOne because it's a strong identity and compliance API: one integration, hundreds of data sources, and checks set to match your risk appetite.
One API, Many Sources
A single integration reaches hundreds of identity and data sources worldwide. Adding a country or a check is configuration, not a new vendor project.
Electronic ID Checks
Name, date of birth and address are checked against authoritative sources in real time, so most customers pass without ever showing a document.
Document & Selfie
OneSDK captures ID documents and a selfie with liveness, and matches the face to the document. Hosted or embedded in your app.
AML Screening
PEP, sanctions and adverse media screening, with reviewers able to clear false positives and ongoing screening as watchlists change.
Fraud Signals
Device, email and phone signals at onboarding, plus transaction monitoring once the customer is active.
Risk-Based Recipes
Recipes and workflows decide which checks run, in what order, for each product and risk level, including business (KYB) checks.
An API Is Not an Operation
FrankieOne answers "is this person who they say they are, and are they safe to bank?" Running KYC in production also has to answer "who is working on this case, what are we waiting for, who decided, and can we prove it?" These are the pieces banks and lenders usually have to build themselves.
What FrankieOne gives you
The verification engine
What production also needs
The operation around it
Every KYC Case, Start to Finish, on One Board
Your team creates a task, invites the customer, reviews FrankieOne's results and makes the call, with every step recorded.
Create
Start a KYC task manually, or automatically from a loan or account application
Invite
One click sends a secure, branded link to upload documents and take a selfie, with reminders
Verify
FrankieOne runs the checks and results update the card automatically
Decide
Reviewers see all the evidence in one place, then approve, decline or refer with a reason
Record
Documents and decisions go into the audit trail, and approval triggers the next step
Loan
LoanAwaiting docs
Multi-Tax Resident
Loan
Loan
Loan
Columns and stages are configured to match your policy. Names shown are illustrative.
How Moroku Closes Each Gap
You keep FrankieOne as your verification engine. We add everything around it, already built and running in production.
Operations Board
A Kanban board for every case: owners, comments, flags such as multiple tax residency, and how long each case has waited, next to the loan or account it belongs to.
Customer Invitations
Secure, bank-branded links to upload documents and take a selfie through FrankieOne OneSDK, on mobile or desktop, with automatic reminders.
Approve or Decline
Approve, decline or refer with a recorded reason. Role-based permissions separate reviewers from approvers where your policy requires it.
One Record per Customer
Every document, check, data change, comment and decision, with who and when, in one timeline ready for internal audit or a regulator request.
Policy to Recipe
We turn your KYC policy into FrankieOne recipes and workflows, brand the hosted capture flow, and test the edge cases before go-live.
Tested Plumbing
Our webhook and event handling is already proven in production, and the Moroku Digital Services Layer connects approvals to your core and origination systems.
Why Moroku Should Lead Your FrankieOne Deployment
Moroku is a FrankieOne reseller and implementation partner. That means one accountable partner for the licence, the components that make it work and the delivery, instead of a vendor API and an internal build.
We've already taken FrankieOne into production for an Australian credit union, so the hard lessons on recipes, hosted capture and webhook events are behind us, not ahead of you.
- FrankieOne licence supplied through Moroku
- Pre-built Operations Board, invitations and audit trail
- Recipe and workflow configuration from your policy
- Branded customer experience on mobile and desktop
- Connects to your core and lending systems
- Works alongside your systems integrator
FrankieOne
- Identity, document and selfie checks
- AML, PEP and sanctions screening
- Data sources and watchlists
Moroku
- FrankieOne licence
- Operations Board and audit trail
- Recipe setup and go-live
Your SI partner
- Programme delivery and change
- Integration across your estate
Your team
- KYC policy and risk appetite
- Decisions on the board, every day
Live Sooner, Lose Fewer Customers
Faster to Production
Start from components already running live rather than building case management from scratch
More Customers Finish
Managed invitations and reminders stop applications going stale while you wait for documents
Less Manual Effort
One board replaces spreadsheets, inbox chasing and switching between screens
Regulator-Ready
Every document and decision evidenced in one place for AUSTRAC, APRA and your auditors
Planning a FrankieOne Deployment?
Whether you're choosing FrankieOne or already have it, we'll show you the Operations Board working end to end and map out your path to production.