Out With Goals – In With Habits
Losers have goals. Winners have systems. Financial wellness, like physical wellness, comes from stacking a series of good habits which, like interest, […]
NES to Replace NPS
Net Promoter Score (NPS) has long been used to judge consumer sentiment. It is based on a single survey question asking respondents […]
The Spotification of Financial Services
What we can learn from Spotify’s business model, technology stack, design and build processes
Spotifying Spending
Spotify is the world’s most popular audio streaming subscription service with 456m users, including 195m subscribers, across 183 markets. When Spotify was founded […]
Mental Wellness and Game
Mental ill-health continues to rise across the developed world. Whilst the absolute numbers are expected to rise in line with population growth, […]
Digital Experience Platforms
Digital Experience Platforms The global Digital Banking Platforms market size is expected to grow USD 8.2 billion to USD 13.9 billion by […]
Battle tested approach when being overwhelmed
In these uncertain times, a lot of us are being overwhelmed and facing a lot of uncertainty. Certainly, it appears that much of the heat is coming off but there is a lot to play out. For many of us, whether we’re leading at home or leading at work, there is no doubt in my mind that having tried and tested systems to plan and respond to situations like these are way better than reacting and hoping. When we plan, we can measure, test, learn, pivot and keep going. It builds confidence, provides certainty, removes much of the anxiety and allows us to grow