The orchestration and engagement platform for financial services companies.

MOROKU Odyssey

The never ending journey through money.

Located in the cloud as a SaaS platform between a core banking platform and the digital experience,  Moroku Odyssey is a configurable, multi-league, player map for financial service providers that want to reward and support customer loyalty and strong money habits.

Odyssey knows where they are and where they’ve come from to nudge them onwards, building habits for financial success. Initially a set of models are configured that are then handed over to the AI system as the data set builds from a combination of in house and open banking data.

Treat your customers like super heroes on a mission to win with their money, unlocking new weapons, skills and allies on the way as you recognise their success across time, space and momentum with awards, rewards and personalised pricing.

Apply For An Odyssey Pilot

With nearly half of millennials across the developed world now saying they’re living paycheck to paycheck, Moroku is extending a limited invitation to 8 banks and fintechs globally to pilot Odyssey. 

Limited to one per region to provide exclusive runway and space:

 Oceania, SE Asia, India, China, MEA, North America, South America, Europe

Please tell us who you are and your interest in the program.

Financial Wellness via game is now everyone's idea.

More than a set of tips and tools, Odyssey provides a holistic view of the financial journey to position financial wellness across the digital experience.

The journey to skill via flow.

We don’t think as much as we think we think, propelled more by how we feel. We need to be guided from not knowing how unskilled we are (unconscious incompetence) through the stages of learning to being skilled (unconsious competence), developing systems in a way that seems effortless and enjoyable.

A journey of habits

Increasing numbers of financial services institutions want their customers to be financially well and require the detail around what that actually means.
Moroku provides this by way of Odyssey, a behaviour driven data mapset of configurable options that lays out a journey of financial habits, discipline and skill building across the major money systems of:
  • Earning
  • Spending
  • Saving
  • Lending
  • Investing
  • Protecting
  • Helping

Net Engagement Score.

Net Promoter Score (NPS) has long been used to judge consumer sentiment. Yet a revision is due. Rather than measure how much customers liked them, an amorphous idea, Spotify introduced a fundamental shift to the business model by targeting engagement as the key measure  of success. We call this the Net Engagement Score

Giving you and your customers the capability to compete.

Construed as game

We can no longer hope that customers know what to do with their money and have the volition to do so. We can no longer hope that if we provide them with enough financial literacy they will learn. By construing the service offering as a game we play to our natural instincts to play, grow and win.

Keep your customers engaged

Avoid paradox of choice by progressively unlocking capabilities and challenges to keep customers engaged and levelling up.

Get the balance right

Sometimes there are times for intrinsic rewards, other times extrinsic. Intelligent systems gets this balance right.

Hyper Personalised, Data Driven Nudge Engine

As a HPDDNE , Odyssey provides the maps, leagues and initial rule sets and events that respond to the transaction and life events that coach the data platform to increasingly personalise the nudges and the game.


Odyssey based finapps

Whilst the vast majority of finapps now have budget calculators and money systems bolted on as customer mouse traps, Odyssey based apps have a telos of customer success, ensuring everything is lined up, joined up and telling a single on-message story. 

The Odyssey to segment of one and hyper personalisation with AI.

Moroku Odyssey Logo BB2693 transparent png-01

Odyssey is an engagement platform for financial service providers that want improved customer acquisition and retention. As market competition continues to heat up, customer engagement is the battleground. Moroku’s behavioural banking engine helps banks, credit unions and fintechs attract and engage customers around a telos of financial wellness and an architecture of game.

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