UX Implications of Open Banking Read Write
As open banking evolves from read-only to read-write capabilities, the user experience (UX) becomes the battleground for trust, engagement, and differentiation. While […]
Core Banking Modernisation
Why It’s Time for Regional Banks to Rethink Their Core Australia’s regional banks and credit unions are standing at a pivotal crossroads. […]
Customer Loyalty and the hunger for reward
Long-term tenure with a bank no longer guarantees customer loyalty. Recent research from Zafin uncovers surprising insights into customer behaviour in the UK, with […]
Agentic AI impact
Agentic AI is the number one trend shaping banking in 2025 Agentic AI, such as Google Agentspace, refers to artificial intelligence systems […]
Aussies and Kiwis ready to switch banks
Aussies and Kiwis are ready to switch banks for a better digital experience according to a new report, “Byte-Sized Banking: The App […]
What the world’s favourite mobile game teaches us about engagement
Year in and out, games continue to be the most popular mobile apps. Games leverage our deep desire not only to have […]
Sustainable Banking
The Odyssey to Banking Sustainability All stakeholders are demanding more ESG action Customers want to meet their business and lifestyle needs whilst […]
Boss Fights in Financial Services Digital Experiences
In the realm of video games, boss fights are iconic encounters that test a player’s skill, strategy, and adaptability. These climactic battles […]
mathematics
Mathematics, AI, LLM s and Digital Banking with Emotional Intelligence The Flemish mathematician Simon Stevin (1548-1620) introduced the concept of decimal numbers […]
Digital Banking Update
Spotify Interview Digital Banking Interview with Moroku CEO, Colin Weir Company Background Why we’re doing what we are and who we are […]
The future of banking is hyper personalised
Next generation digital banking experiences are hyper personalised. This is brought about by player engines, like Moroku’s Odyssey, that create a picture […]
Systems, Habits and Challenges for Digital Engagement
The 75 Hard Challenge was created in 2019 by entrepreneur Andy Frisella, CEO of 1st Phorm. 75 Hard is not a fitness […]