Digital Banking Update
Spotify Interview Digital Banking Interview with Moroku CEO, Colin Weir Company Background Why we’re doing what we are and who we are […]
The future of banking is hyper personalised
Next generation digital banking experiences are hyper personalised. This is brought about by player engines, like Moroku’s Odyssey, that create a picture […]
Systems, Habits and Challenges for Digital Engagement
The 75 Hard Challenge was created in 2019 by entrepreneur Andy Frisella, CEO of 1st Phorm. 75 Hard is not a fitness […]
Next Generation Banking is based on Game Tech
Games are the defining art form of the 21st century with enormous amounts of value creation to be unleashed by harnessing their […]
Customer Performance
As Apple muscles into banking, the job of engaging communities around their money, and getting them in on the game, amplifies performance. […]
Engagement Rules from the Masters
Digitisation is flattening traditional services businesses and driving customer engagement and loyalty to the top of executive attention. Understanding flow unpacks the […]
Possible Human
Whether it’s the autocracy of technology, tyrants, cost of living, climate change, gender dysphoria or pestilence, the full potential of humanity can […]
Why game designed journeys
Using game as a journey architecture helps customers take on their money missions, whilst rewarding strong money habits and deepening customer relationships. […]
Emotion Labelling
We act based not on how we think, but on how we feel. The art and value of spotting feelings and turning […]
Omnichannel
With the explosion of channels, an overarching strategy around customer engagement is more important than ever. Game journeying is perfect. With ChatGPT […]
Engagement – Is it Important ?
There is much talk about how important engagement is in banking and the role the digital experience has to play. With interest […]
Money is our story
Yuval Harari’s Sapiens is a fabulous account of mankind’s journey to now, coloured with his insights on how that journey and the […]