Category: Uncategorized

What we can learn from Spotify’s business model, technology stack, design and build processes

In these uncertain times, a lot of us are being overwhelmed and facing a lot of uncertainty. Certainly, it appears that much of the heat is coming off but there is a lot to play out. For many of us, whether we’re leading at home or leading at work, there is no doubt in my mind that having tried and tested systems to plan and respond to situations like these are way better than reacting and hoping. When we plan, we can measure, test, learn, pivot and keep going. It builds confidence, provides certainty, removes much of the anxiety and allows us to grow

Mental ill-health continues to rise across the developed world. Whilst the absolute numbers are expected to rise in line with population growth, […]

This is another form of “new and improved.” It communicates that the product is the latest model or the hottest on the market.

Customers love simplicity and view it as a form of good customer service. Customers hate complexity, and it deters them from buying.