Emotional Intelligence and Connection within the Customer Experience
We all love game In the ’80s and ’90s, calling someone a “Gamer” insinuated that they had boundary issues and poor personal […]
What the world’s favourite mobile game teaches us about engagement
Year in and out, games continue to be the most popular mobile apps. Games leverage our deep desire not only to have […]
Sustainable Banking
The Odyssey to Banking Sustainability All stakeholders are demanding more ESG action Customers want to meet their business and lifestyle needs whilst […]
Boss Fights in Financial Services Digital Experiences
In the realm of video games, boss fights are iconic encounters that test a player’s skill, strategy, and adaptability. These climactic battles […]
mathematics
Mathematics, AI, LLM s and Digital Banking with Emotional Intelligence The Flemish mathematician Simon Stevin (1548-1620) introduced the concept of decimal numbers […]
Entrepreneurship Learning Process
The entrepreneurship learning process is the learning process of science and life and goes something like this. You sit around with a bunch of mates or yourself and come up with an idea that you think presents a gap in the body of knowledge. There's something we don't know that we want to know, and we think there's a possibility to add to the body of knowledge and monetise that gap filling, much as a dentist does
Systems, Habits and Challenges for Digital Engagement
The 75 Hard Challenge was created in 2019 by entrepreneur Andy Frisella, CEO of 1st Phorm. 75 Hard is not a fitness […]
Black Friday 2023
Take your banking app to the next level Request Free Consultation Black Friday CX Sale 80% Off The Moroku 12 week design […]
The fight for the customer
While the fight for the customer plays out, the answer is hiding in plain sight Financial Service Providers (FSPs) have some enormous […]
Digitisation of Health
Chronic disease is costing governments and health providers trillions of dollars. Despite good intentions, transparency and education are not enough. Change needs […]
Moroku’s Mahavakya
The Mahavakyas are the great sentences of the ancient wisdom traditions in India and are contained in the Upanishads. Maha is Great, and Vakyas are sentences, or utterances for […]
Engagement Rules from the Masters
Digitisation is flattening traditional services businesses and driving customer engagement and loyalty to the top of executive attention. Understanding flow unpacks the […]