Failure
Our relationship with success and failure is complex. The pressures of life to succeed are many, the fear of failure great; but […]
The Amazing Brain
According to the panel on the very fabulous BBC podcast, The Infinite Monkey Cage, The Brain, the brain is the most complex thing […]
Modernising Banking Podcast
Game design is not about building games but using game as an architecture to design the customer experience. This is highly valuable […]
Open Systems
Karl Popper – On Open Systems vs Closed What may you ask has totalitarianism got to do with digital banking and systems? […]
What it takes to effect lasting improvements in customers’ money habits
Behavioural studies certainly provide us with more insights than ever about the triggers, deviations, and responses of the human brain – conscious […]
Conways Law and collaboration
Any organization that designs a system (defined broadly) will produce a design whose structure is a copy of the organization’s communication structure. […]
Spinoza and why we do what we do
Why do we do, what we do? Do we use logic and our cognitive prowess or do we ignore these super powers […]
Digital Banking – How it’s making us poorer
Since the turn of the century banking has undergone a rapid digital transformation. No longer do people line up in branches to […]
Fun
It is well known that humans have a range of cognitive biases that get in the way of our logic and reason. […]
Over Choice Unveils 6 opportunities to Nudge
Harry meets Sally, it gets seriously fun. Holidays, parties, cars, moving in together. Weddings, babies, mortgages, retirement planning. The list goes on […]
The Great Savings Game
Funding Banking Retail banking is a simple game at its heart: Banks lend money to customers and make money on the margin […]
Do Not Fire and Forget
Global revenue from mobile games is expected to rise 21% to about $37 billion this year. That’s twice what retail banks will […]