ENGAGEMENT

ChoreScout available for Constellation

There has been a flurry of banks lighting up Children banking platforms over the last 6 months. The reasoning is sound: Build connection to communities and families and acquire customers early where acquisition costs are lower and the opportunity to build long term relationships greater. ” I have my mortgage …

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Interview with a bank CX and Technology Team

This week Moroku Chief was interviewed by the CX and Technology teams of an international bank. Here’s the transcript Can you share some of the key design principals & expected outcomes of your product? Jakobs law of UX is a key principle _ customers are spending enormous amounts of time …

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Planting Trees

“A society grows great when old old men plant trees they will never see”  Greek Proverb It is no longer enough to make money. Whilst there is nothing wrong with making money, it is no longer enough in a world where connection, sustainability, authenticity and caring are being held more …

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What’s Pink and defines motivation ?

We are tasked with building strategic digital engagement, engagement that doesn’t wear off after the initial dopamine injection of a new bouncy ball, animation or feature, all of which soon becomes de rigueur and aped. The difference between humans and animals is our look to the future. We seek purpose, …

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How Spiderman are you?

Solving the world’s most intractable problems are possible in the next decade. We have the science to massively impact poverty, inequality and climate change as we enter the fastest, deepest, most consequential technological disruption in history. Over the next 10 years, key technologies will converge to completely disrupt the foundational …

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Engagement – Is it Important ?

There is much talk about how important engagement is in banking and the role the digital experience has to play. With interest rates trending below zero, squeezed margins, reputation issues and a whole swag of tech based competitors, many bankers are voicing a commitment to improved customer experience. Of the 50 largest …

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The Amazing Brain

According to the panel on the very fabulous BBC podcast, The Infinite Monkey Cage, The Brain, the brain is the most complex thing that we know of in all the universe. Nature drops the brain into the world half baked and lets the environment wire up the rest. Your local language, culture, …

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