Moroku Lending Training and Support program
For Administrators
Administrator Training Program:
Description: This comprehensive training program covers all aspects of platform management, including user permissions, security protocols, and best practices for maintaining system integrity.
Delivery: Virtual instructor-led sessions.
Duration: 2 days (3 hours per day).
Pricing: $4,995 per course.
Advanced Configuration Workshops:
Description: Hands-on workshops focused on advanced platform customization, performance optimisation, and integrating with other systems.
Delivery: Virtual workshops.
Duration: 2 days (3 hours per day).
Pricing: $4,995 per course.
Regular Update Sessions:
Description: Monthly webinars to keep administrators up-to-date with new features, updates, and best practices, ensuring the platform remains secure and efficient.
Delivery: Monthly webinars.
Duration: 1 hour per session.
Pricing: $4,740 per annum.
For Configuration
Configuration Training Modules
Description: Hands-on workshops guiding you through the initial setup and configuration of the lending platform, ensuring a smooth and efficient implementation.
Delivery: Virtual workshops.
Duration: 2 hours in total.
Pricing: $1,395 per course.
Customisation Webinars
Description: Live webinars that cover tailoring the platform to specific business needs, compliance requirements, and optimizing configurations.
Delivery: Live virtual webinars.
Duration: 2 hours per session.
Pricing: $1,395 per course.
Technical Support
Description: Ongoing technical support provided through email and phone to assist with troubleshooting and configuration questions.
Delivery: Email and phone support.
Duration: Ongoing.
Pricing: Included in the subscription
For Customer Back Office End-Users
User Onboarding Training
Description: Interactive training sessions designed to help back office end-users become proficient with the platform’s features and functionalities, enhancing their overall experience.
Delivery: Live virtual sessions.
Duration: 1 day (3 hours).
Pricing: $1,595 per course.
User Manuals and Guides
Description: Comprehensive user manuals and quick reference guides, offering detailed instructions and tips.
Delivery: Online access.
Duration: On-demand.
Pricing: 5,995 one off fee and $2,995 per annum for updates.
Ongoing Support and Q&A Sessions
Description: Regular Q&A sessions where users can get answers to their questions and share feedback, fostering a supportive community.
Delivery: Monthly virtual Q&A sessions.
Duration: 1 hour per session.
Pricing: Free