Scientiam: solving the advice profession's capacity problem
Financial advisers can only serve so many clients, so millions of Australians go without advice. Scientiam (scientiam.com.au), built and run by Moroku, lets firms segment their client base, focus advisers on higher-value relationships, and serve every other client to a high standard through AI-driven engagement. One firm has tripled its revenue on the platform.
Adviser capacity: the profession's biggest constraint
Adviser numbers have fallen while compliance cost per client has risen, capping how many clients any firm can serve well, and pricing millions of Australians out of advice. Firms needed a way to focus adviser time on their ideal, higher-value relationships without abandoning legacy and lower-complexity clients, and without compromising compliance, consistency or outcomes. Scientiam's founders had the advice framework; they needed a technology partner to build and run it.
On-Ramp to design it. The Moroku Platform to deliver it.
Moroku On-Ramp — experience design
- Client-base segmentation so advisers focus where they add most value
- Advice framework encoded into technology-enabled processes
- Prototype-first delivery to test the concept before production build
Moroku Platform — advice capacity at scale
- AI-driven engagement serving legacy and lower-complexity clients to a high standard
- Super onboarding (incl. Find-My-Super), managed portfolios, education, tools and calculators
- Compliance and consistency maintained across every client segment
Reshaping advice delivery — advisers, clients and businesses all benefit
One firm using the platform has tripled its revenue, lifted average fee per client by more than 30%, and integrated an acquisition.
Cost to serve reduced by over 40% for some client segments — adviser capacity freed to grow the business and take on more ideal clients.
Built and run end-to-end by Moroku: a full production wealth platform — identity, super, investments, content, payments and adviser tooling — running four years without an outage.
The combination of Moroku's technology expertise and Scientiam's advice framework is reshaping advice delivery: firms maintain compliance, consistency and client outcomes while freeing adviser capacity to grow. Investors get education, tools, super and portfolios in one place; advisers get leverage; more Australians get the advice and wealth support they need.
Wealth platforms, built and run
Investors and advisers: join Scientiam today. Institutions: talk to the team that takes wealth platforms from prototype to production and keeps them running.