A hyper personalised nudge engine that understands who people are and how to get them to where they want to be, with all of the support, recognition and fun they deserve.
Welcome to the future of banking in a commoditised and increasingly digital world where many people are struggling financially
Initially a handful of banks will commit to competing on purpose, helping people win financially. As they embark on that journey they will conclude that game design is the way to achieve that.
Moroku Gamesystem is the method and platform to deliver that and is available to the limited number of banks authentically focused on customer success
The platform’s four components are configured, provisioned and licensed from the cloud.
- MULTIPLE GAME MECHANICS
- GAME CONTROL AND CONFIGURATION
- PLAYER MANAGEMENT
Moroku GameServer embeds a powerful range of game mechanics to motivate, educate and engage your customers, individually as well as collectively. Rewards and penalties can be applied, ranked on multiple leader boards based on demographics and reset.
Game Control and Configuration: The Game Console lets you set the trigger points and rules for the nudges, such as points and penalties based on the customer activities you define along with the nature of any quizzes and other en-route activities.
Comprehensive player administration, recruitment and statistical capture.
Gamesystem provides you the information you need to understand who’s winning, who’s losing and who’s engaging how, allowing you to refine the game and further improve the engagement education and experience.
There are two points of integration with Gamesystem. Web and mobile application integration occurs through a set of REST APIs. This allows application developers to focus simply on the game. Gamesystem also comes with a set of integration and security frameworks and reference architectures to connect the game to operational systems.
- MOBILE APP
- GAME CONSOLE
Digital experiences that customers use to engage with you. Motivated individually and collectively players sign up and get to work. From initial on-boarding to ongoing engagement the customer is guided on their journey to mastery.
Non transactional interactions are all delivered through our cloud based GameServer. This incorporates the player management, their progress and performance. No Personally Identifiable Information (PII) is held within the GameSystem, enabling us to support most regulations with regards to the use of cloud infrastructure. An anonymisation service manages the relationship between the GameSystem player and actual accounts.
Your staff manage and review application information via the Game Console. Numerous aspects of the platform can be managed such as the game rules, in-app adverts, communities, quizzes, categories and imagery. Customisable standard reports are provided to measure performance and behaviours such as payments made, click through rates and customer acquisition.
An API is provided as both documentation and reference implementation to integrate GameSystem with your payment and internet systems. This enables the registration process to be presented via your internet systems, payments to be made, GameSystem data to be queried and adjustments made via third party systems. The API is a RESTful with documentation is available via our Developer Portal.