Half the world doesn’t have a bank account. The overwhelming majority of the remainder arrive at retirement with insignificant savings.
Whilst retail banks have traditionally made good profits from mortgages and net interest income, the age of the customer is in front of us. In this world customers are more picky than ever before, new competitors lead the way with useful digital solutions, shareholders demand market share and the macroeconomic and regulatory environment dictates sustainable business practices.
Moroku GameSystem helps banks build digital banking and wealth management solutions that are relevant and take customers on a journey of building financial muscle, teaching them through repetition the skills to pay off debt and save , rewarding them for saving not spending, to learn that it is good!
This is a new operating model for banks. Today the majority of banks are heavily reliant on their mortgage businesses. Under this paradigm, large sales and marketing teams are focused on mortgage deals i.e product focused. Under the Moroku model, banks become customer success focused, motivated not just on acquiring a mortgage but most importantly upon helping their customers in paying it off and succeeding. Under this model the bank builds a sustainable portfolio of customers who are building financial skills , become better, stronger customers financially, better positioned to take on more complex products, such as wealth management and investments and are a lot more likely to promote the bank to their friends and family.
Moroku GameSystem is complete set of technologies for the deployment and operation of the next generation of mobile banking and wealth management applications that employ motivational theory to build financial muscle and literacy.