Monthly Archives: October 2018

As we digitise banking, we risk dehumanising it

As we digitise banking, we risk dehumanising it Date: October 20th 2018 For two decades, financial services organisations have deployed zero cost to serve digital banking, internet first and then mobile, to give customers 24*7 access to their money from anywhere. Whilst premised as a great value add for the customer, the …

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