Latest News and Views From Our Engine Room

What all the fuss with making stuff fun??

The Great Savings Game

Funding Banking Retail banking is a simple game at its heart: Banks lend money to customers and make money on the margin derived from what it costs to get that money (Net Interest Income). On top of that they then look for cross sell opportunities such as cards and insurance. ...

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AEVI and Moroku Partner to Mobilize Small Merchants

Going Beyond Payments at the Point of Sale: AEVI and Moroku Partner to Mobilize Small Merchants London, 07/06/17 – AEVI and Moroku today announced a partnership to distribute Moroku’s all-in-one small merchant POS software Marrakash on AEVI’s Global Marketplace; a B2B app store for smart Point of Sale (SmartPOS) devices. Marrakash is designed ...

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Ethnography

Studying people, their cultures, sensitivities and behaviours is at the heart of how we think about our customers and theirs. Conducting qualitative research, the outcome of which is is an ethnography, helps us build hypotheses for testing and refinement, prototypes for validation and ultimately product that wins.

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Fun

Treating financial services as a game is the most transformational opportunity available to financial services executives looking for an opportunity to out compete the market. When we put our customer’s success at the heart of the product design process we unveil fabulous opportunities to win.

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Social

We have an ostensibly automatic social nature. We desire the company of others on a regular basis and if Maslov was correct, this need to belong and be loved is greater for many of us than self esteem or creativity. The pursuit of digital financial services requires us to remember this essence ...

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Moroku Chore Scout scores Global 3rd

Moroku’s www.chorescout.com has won 3rd place in the Temenos 2017 Innovation Jam. There were 10 global finalists after the 5 regional heats with some strong competition. Each company was provided 7 minutes to pitch their story to the audience of over 1000 industry representatives from all over the world. Delighted with ...

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Gamified Parenting Platform Delivers

This week the NSW state government of Australia launched a $20M innovation fund to tackle domestic violence. The Innovation Fund will provide a financial investment for initiatives in the following areas: Prevention Early intervention Improving the delivery of crisis services in response to domestic and family violence.   In the ...

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Moroku’s 2017 Mahavakya

The Mahavakyas are the great sentences of the ancient wisdom traditions in India and are contained in the Upanishads. Maha is Great, and Vakyas are sentences, or utterances for contemplation. They are simply the Big Ideas. Moroku’s Mahavakya is that after a life of work, people, particularly those in the developed world, should rightly expect to have ...

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Digital Banking – How it’s making us poorer

Since the turn of the century banking has undergone a rapid digital transformation. No longer do people line up in branches to do their banking instead they use their smartphones and computers, where monitoring accounts and transferring money is never more than a few clicks away. With this level of ...

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A fresh look at mobile money

Mobile Industry Group (MIG) – 15 August Meeting – Wallets, Payments & Commerce – A fresh look at mobile money Monday, 15 August 2016 from 3:30PM – 5:30PM A reminder our MIG meeting for August is on Monday. Our topic for the month is Wallets, Payments & Commerce – A fresh look at mobile money. ...

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Do Not Fire and Forget

Global revenue from mobile games is expected to rise 21% to about $37 billion this year. That’s twice what retail banks will spend on digital.  This growth has driven the China super hero Tencent to take a 84% stake in Supercell, the maker of the very popular Clash of Clans ...

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Ancient temples, APIs and Dynasties

The cult of APIs originated at least as early as the 1st dynasty, around 2800 BC. Like other bull deities, APIs was probably at first a fertility god concerned with the propagation of grain and herds. Today and as predicted on the Moroku blog 2 years ago, there is a ...

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Money Ex Machina

ANZ took three years to get their mobile wallet from concept to market and as such was the last of the big four banks to give their customers digital cards. The bank started by trying to get customers to stick their lovely iPhones into an ugly piece of plastic and ...

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Merchants globally to ignore Chip and PIN

Merchants globally will ignore Chip and PIN because the cost, flexibility and the user experience of software models based in the cloud and commodity infrastructure will be superior. This is going to happen despite all of the resistance by those that have spent billions of dollars on new fleets of ...

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iOS App Engineers

We’re looking for iOS App software engineers to work with us in our Manly offices, building web applications and mobile clients that access them.  You’ll be involved in all aspects of product lifecycle from conception to delivery.  For the right people there will be the opportunity to get engaged in ...

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Android Engineer

We’re looking for Android software engineers to work with us in our Manly offices, building web applications and mobile clients that access them. You’ll be involved in all aspects of product lifecycle from conception to delivery. For the right people there will be the opportunity to get engaged in customer ...

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What we all need to do is so important

Moroku help banks help their customers win. We do this by building digital experiences that motivate customers to save not spend and through this model build sustainable banking businesses based on liquidity as opposed to net interest income (NII) and fees. This is both really important and really hard. This ...

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Social Media Blueprint for Banking and Insurance

Last week I was sat with an executive from a large financial services company who said that they were taking a conservative, risk averse approach to social media due to the adverse impact of getting it wrong. They were particularly concerned about reputational risk and brand damage. The issue at ...

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The Rise of the Social Economic Enterprise

A couple of months ago a friend of mine, Ben Pecotich, said he was starting a business targeted at helping Social Enterprises. Pause Good – a new term. Curiosity lights up – “What’s a Social Enterprise Ben?” “It’s a business that doesn’t have shareholders and exists to support a more ...

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Payments Today – Regulation and Non Market Forces

There are four drivers of non-bank participation in FinTech being: Banks Customers Regulation Innovation Regulation is a two edged sword for Fintech. The sharp edge for entrepreneurs are the high costs incurred by banks that non-banks may be able to avoid and therefore offer cheaper and better services, focussing instead ...

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Banking in the Crowd

Moroku stems from the Maori word for gathering, “puroku”, twisting it in the realisation that today the tribe connects via mobile. With only China and India having more social members than Facebook and the majority of our interactions now occurring on mobile, few will argue that the age of the ...

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Payments Today 102 – What Lies Ahead

Payments is undergoing a massive upheaval. Within 5 years the landscape is going to look very different to what it does now as digital currency, shifts in economic power, regulations, technology, particularly mobile and cloud, put everything we know into the mixer and serve it up in a very different ...

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Payments Today

As Moroku grows it’s important that the team understands the domain we’re in. Banking and payments is a complex beast and it’s changing fast as technology and financial services collapse into one to create a new industry, FinTech. In order to assist the team get up to speed so we ...

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